1. Replacement Conditions
We want you to be completely satisfied with your purchase. Eligible items can be replaced only if there is any breakage in items. The products must not have been used. You must return all of the original packaging and accessories.
2. Non-refundable Products
The following are non-returnable:

• Custom or bespoke product
• Obsolete or overstocked items
• Expired Items

3. Exchanges
To exchange an item for another size or color, please for email us for more details.
4. Replacement Policy
To get return authorization and shipping instructions, contact us at info@himalayanhealingshilajit.com
5.Refunds on Breakage
Refunds are only accepted if the order was delivered but products received are broken. In such scenarios, all shipping expenses are paid by us and the amount of refund to be returned to your original mode of payment.
We have numerous payment gateways that enable us to process refunds effortlessly. For this reason, please note that you have 10 days after receiving your order for reporting any breakage that occurred.
6. Replacement Shipping Charges
Our company will pay replacement shipping charges in case of any damage.

How Do I Return and Replaced A Product?
In case of any damage, you can return the product by exercising your right in accordance with the procedure mentioned below:
Contact Us:
Please e-mail us at info@himalayanhealingshilajit.com with your order ID. You may title your subject with “Product Return Request”. on the subject line of your e-mail. We would appreciate any feedback about your reason for returning the product because it will help us improve our services.
Our returns department will also give the proper return address and further procedures.
Refund Initiation
Once we receive the product being sent back to us, we will initiate full refunds.
Payment Returns Gateway
Himalayan Healing (Pvt) Ltd has an easy refund policy. The refunds will be put into the account used for the original transaction:
If it was a credit card, the refund will go back onto the credit card.
Refund PayPal transactions to PayPal .
Shipping:
Within 5-7 business days after receipt of returned item and inspection. Refund Period:
After receiving your returned item, if you need refund rather than replacement so according to the situation we will start processing your refund. It may take a little while for the transaction to update depending on how you paid to reflect the refund in your account:
Credit Card Payments: It would take around 7-25 days for the money to be credited to the card holder’s account.
PayPal Payments: The refund amounts typically will reflect within 1-7 days in the PayPal account.

Contact Us
For more information on shipping and return policy, write to us at info@himalayanhealingshilajit.com  Happy shopping!